🎉 Welcome to SnugRugz 🚚 Free Shipping on all Orders
🎉 Welcome to SnugRugz 🚚 Free Shipping on all Orders
🎉 Welcome to SnugRugz 🚚 Free Shipping on all Orders
🎉 Welcome to SnugRugz 🚚 Free Shipping on all Orders
🎉 Welcome to SnugRugz 🚚 Free Shipping on all Orders

Term and Conditions

Effective Date: 22-01-2025

Welcome to Snug Rugz, a registered business under our parent company Prodabo. By using our website, making purchases, or engaging with our services, you agree to the following terms and conditions. Please read them carefully.

1. General Information

Snug Rugz is an online platform selling rugs and carpets, operated by Prodabo. All transactions, product orders, and customer communications will be conducted under these terms and conditions.

2. Products and Services

We offer a variety of rugs, carpets, and related products available for sale through our website, snugrugz.com. All products listed are brand new, and only items that are in unused condition are eligible for return.

3. Shipping Policy

We currently offer free shipping across India. International shipping is not yet available but is expected to launch soon. All shipping is handled by third-party logistics providers, and we will ensure prompt delivery within the designated timeframes.

  • Delivery timelines are estimated based on your location.
  • In case of any delays, we will notify you as soon as possible.

4. Payment Methods

We accept payments through PayU India payment gateway. You can make payments via various methods, including:

  • UPI (Unified Payments Interface)
  • Wallets
  • Credit and Debit Cards
  • Buy Now Pay Later (BPNL) – Please note that the BPNL option is available based on availability and may not always be offered.

All payments are processed securely, and we do not store sensitive financial data.

5. Order Cancellation and Return Policy

You may cancel your order within 7 days from the delivery date, provided the item has not been used. The following terms apply:

  • Condition: The product must be in its original condition and packaging.
  • Return Charges: The customer will be responsible for the return shipping costs. These costs may be deducted from the refund amount once the item is received and inspected.

Please note: We reserve the right to reject returns that do not meet the above conditions.

6. Limitations of Liability

  • All products sold on our website are new, and any returns will only be accepted if the item is in new and unused condition.
  • Snug Rugz, under its parent company Prodabo, is not liable for any damages arising from the use of the products once they have been received by the customer.
  • Our liability is limited to the value of the purchased item and cannot exceed the purchase price.

7. Customer Obligations

  • You agree not to use the website for any unlawful or prohibited purposes.
  • You agree to provide accurate and complete information during the purchasing process and ensure timely payment for all orders.

8. Modifications

Snug Rugz reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of the page.

9. Contact Us

For any inquiries related to our Terms and Conditions, product information, shipping, or returns, you can contact us at: