Privacy Policy

Effective Date: 22-01-2025

At Snug Rugz, a business under the parent company Prodabo, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, snugrugz.com, make purchases, and interact with our services.

1. Information We Collect

We collect personal information that you provide when using our website. This may include:

• Personal Identification Information: Name, email address, phone number, billing address, and shipping address.
• Payment Information: Credit/debit card details and other payment-related data (processed securely through our payment gateway, PayU India).
• Usage Data: Information on how you interact with our website, including pages viewed, time spent on the site, and products added to the cart.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: We use your payment and shipping details to fulfill and deliver orders.
• To Improve Our Services: Your usage data helps us improve the design, functionality, and overall user experience of our website.
• To Communicate with You: We may use your contact information to send you order updates, promotional offers, and newsletters (if you have opted-in).
• To Provide Customer Support: Your information allows us to address any queries or issues you may have with our products or services.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with the following entities:

• Service Providers: Third-party service providers, such as shipping companies and payment gateways (PayU India), to fulfill orders and process payments.
• Legal Compliance: We may disclose your information if required by law or to protect our legal rights.

4. Data Security

We take reasonable precautions to protect your personal data and ensure its security. This includes using secure servers, encryption protocols, and adhering to industry standards for data protection. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

5. Cookies

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us track your preferences and improve the functionality of the site. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correct: Update any inaccurate or incomplete personal information.
• Delete: Request the deletion of your personal data, subject to certain exceptions.
• Opt-Out: You may opt out of receiving marketing communications from us by clicking the unsubscribe link in emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way your personal data is handled, please contact us at:

• Email: support@snugrugz.com
• Phone: +91-8077832319
• Address: Duplex 22, Gulmohar City, Dera Bassi, Punjab – 140507 India