FAQ

Q: how long will my order take ?
A: All in stock items will be dispatched within 24 hours. All products that need personalizing will be 21 days.

Q: Do you ship to the US?
A: We ship to any country, please contact us for full shipping quotes

Q: Can I buy in Bulk and receive a discount?
A: All items are priced as individual sales, please contact us for bulk discounts

Q: How do I size my horse?
A: Visit our size chart on the web site, and see how to measure your horse and use the size chart to determine the correct size.

Q: Do you do other colors than those on the web site?
A: We can produce most design your own products in any color. We have listed over 35 colors on the web site, please contact us for any other color quote.

Q: Can you embroider your own logo?
A: We can embroider any logo any size on our products. However there is a one off charge to digitize any image.

Q: How do I view the color options?
A: go to the Resorces link on the web site and then to PDF files. Here you can download the color charts

Q: Can I become a dealer /wholesaler for Snugrugz?
A: Snugrugz now supplies various tack shops with its products, Should you wish to stock our products please call

Q: How can I pay for goods?
A: Our site is 128 bit ssl secured, we accept VISA, MC, and PayPal

Q: Can I have expedited Delivery?
A: All products are dispatched via Canada Post, we can offer expedited via Fed Ex.

Q: Can Snugrugz attend our show?
A: We attend many shows over the year, please contact us should you wish us to attend your event.